Section 1 of 4
Let's start with your rates.
We'll use these to calculate the true cost of your time and your team's time — including all the on-costs most providers forget to factor in.
This is the value of your time — what you could be earning or billing per hour if you weren't doing admin.
$/hr
$/hr
Permanent employee
Casual employee
Contractor (no on-costs)
Permanent employee on-costs
%
%
%
%
%%
Total on-cost uplift:21.6%
True hourly cost:$0.00/hr
Casual employee on-costs
%
%
%
%
%
Total on-cost uplift:41.1%
True hourly cost:$0.00/hr
No on-costs apply. We'll use your team member's base rate.
Section 2 of 4
How many hours do you spend on these each week?
Enter the hours per week spent on each task. Use the ME / TEAM toggle to show who does it — this affects the cost calculation.
💰 Financial & Payroll
Payroll processing
hrs/wk
Invoicing and billing follow-up
hrs/wk
Data entry (timesheets, expenses, records)
hrs/wk
📅 Rostering & Scheduling
Building and managing staff rosters
hrs/wk
Shift confirmations and changes
hrs/wk
Responding to staff availability and swap requests
hrs/wk
📋 Admin & Compliance
Staff compliance follow-up (certifications, training records)
hrs/wk
Policy and procedure updates
hrs/wk
NDIS audit preparation and documentation
hrs/wk
Calendar management and appointment scheduling
hrs/wk
👥 Client Onboarding
Client onboarding paperwork and communications
hrs/wk
Service agreement preparation and updates
hrs/wk
👔 HR & Recruitment
Staff onboarding paperwork
hrs/wk
Writing and posting job advertisements
hrs/wk
Screening and reviewing applications
hrs/wk
Scheduling interviews and sending communications
hrs/wk
Conducting reference checks
hrs/wk
📣 Content & Marketing
Social media content creation and scheduling
hrs/wk
Monthly newsletter to referral partners
hrs/wk
Blog writing with SEO
hrs/wk
Lead magnet creation (guides, checklists)
hrs/wk
Landing pages for lead magnets
hrs/wk
LinkedIn articles
hrs/wk
Google Business Profile posts
hrs/wk
🤝 Referral Partner Management
Follow-up emails after meeting referral partners at events
hrs/wk
Nurture email sequences for referral partners
hrs/wk
Managing your referral partner CRM/contacts
hrs/wk
Running total
Owner hours/week0 hrs
Team hours/week0 hrs
Total hours per week0 hrs
Section 3 of 4
What are you leaving on the table?
Now let's look at what inconsistent nurturing is costing you in missed referral revenue.
Select all that apply. We'll calculate a blended average participant value.
Supported Independent Living (SIL)
Community Access / Daily Activities
Support Coordination
Personal Care / In-Home Support
Mixed / other (enter value below)
Average value per participant:
$
— adjust if needed
Support coordinators, LACs, allied health professionals, hospital discharge planners who send or could send you participants.
Consistent = at least monthly newsletter, regular LinkedIn content they see, follow-up emails after events.
Everyone you've handed a card to, connected with on LinkedIn, or met at an event. These are warm contacts who could become referral partners with consistent nurturing — but won't without it.
Section 4 of 4
What are you currently paying for?
Many NDIS providers pay for tools that GHL or eZaango can replace. Tick everything you currently pay for each month.
Monthly subscriptions you could eliminate:$0/month
Annual saving:$0/year
💡
Here's what it's really costing you.
Based on what you told us.
The Cost of Your Time
What you're currently spending on tasks that could be systemised or delegated
Your time (owner)—
Team time (true cost with on-costs)—
—
Total annual cost of doing it manually
Revenue Left on the Table
What inconsistent nurturing is costing you in missed referrals
Active partners not being nurtured—
Referrals missed from those partners/year—
Warm contacts that could convert (10%)—
Referrals from converted contacts (2/yr)—
—
Estimated annual missed revenue (based on 2 referrals/year per nurtured active partner; 10% warm contact conversion)
Subscription Savings
Tools you're paying for that GHL or eZaango replaces
Monthly savings—
—
Annual subscription savings
Networking Opportunity
If 20% of those freed hours went to networking — meeting 10 people per 2hrs with 1 in 10 becoming a referral
Hours freed from admin per week—
Hours available for networking (20%)—
2 referrals per year from 10% of people met—
—
Estimated annual referral revenue you could gain
The Grand Total
The true cost of the status quo
Annual cost of tasks done manually—
Annual revenue left on the table—
Networking opportunity (annual)—
Annual subscription savings available—
—
What it's really costing your business every year
"Every week you spend doing this yourself is a week you're not in front of referral partners. Every referral partner you're not nurturing is revenue you're not receiving. Now you know the number.”