Section 1 of 3
Let's start with your rates.
We'll use these to calculate the true cost of your time and your team's time — including all the on-costs most providers forget to factor in.
This is the value of your time — what you could be earning or billing per hour if you weren't doing admin.
$/hr
Enter 0 or leave blank if you don't have a team member yet.
$/hr
Permanent employee
Casual employee
Contractor (no on-costs)
Permanent employee on-costs
%
%
%
%
%
Total on-cost uplift:24.1%
True hourly cost:$0.00/hr
Casual employee on-costs
%
%
%
%
%
Total on-cost uplift:41.1%
True hourly cost:$0.00/hr
No on-costs apply. We'll use your team member's base rate.
Section 2 of 3
How many hours do you spend on these each week?
Enter the hours per week spent on each task. Use the ME / TEAM toggle to show who does it — this affects the cost calculation.
💰 Financial & Payroll
Bookkeeping and reconciliation
hrs/wk
Payroll processing
hrs/wk
Invoicing and billing follow-up
hrs/wk
Data entry (timesheets, expenses, records)
hrs/wk
📅 Rostering & Scheduling
Building and managing staff rosters
hrs/wk
Shift confirmations and changes
hrs/wk
Responding to staff availability and swap requests
hrs/wk
📋 Admin & Compliance
Inbox management
hrs/wk
NDIS audit preparation and documentation
hrs/wk
Calendar management and appointment scheduling
hrs/wk
👥 Client Onboarding
Client onboarding paperwork and welcome communications
hrs/wk
Service agreement preparation and updates
hrs/wk
👔 HR & Recruitment
Staff compliance follow-up (certifications, training records)
hrs/wk
Staff onboarding paperwork
hrs/wk
Writing and posting job advertisements
hrs/wk
Screening and reviewing applications
hrs/wk
Scheduling interviews and sending communications
hrs/wk
Conducting reference checks
hrs/wk
📣 Content & Marketing
Social media content creation and scheduling
hrs/wk
Newsletter writing and sending
hrs/wk
Blog writing
hrs/wk
Website updates
hrs/wk
Google Business Profile posts
hrs/wk
Running total
Owner hours/week0 hrs
Team hours/week0 hrs
Total hours per week0 hrs
Section 3 of 3
What are you leaving on the table?
Now let's look at what inconsistent nurturing is costing you in missed referral revenue.
Select all that apply. We'll calculate a blended average participant value.
Supported Independent Living (SIL)
Community Access / Daily Activities
Support Coordination
Personal Care / In-Home Support
Mixed / other (enter value below)
Support coordinators, LACs, allied health professionals, hospital discharge planners who send or could send you participants.
Consistent = at least monthly newsletter, regular LinkedIn content they see, follow-up emails after events.
Everyone you've handed a card to, connected with on LinkedIn, or met at an event. These are warm contacts who could become referral partners with consistent nurturing — but won't without it.